I ordered a personalised placemat for my daughter for Christmas, not realising that the photo I had attached had failed to upload. Sue texted me to let me know and then proceeded to work with me on the design I wanted and made sure I was happy before going ahead with the order. When my order arrived, I was lost for words. It was absolutely awesome! Thank you so much Sue for all the effort you went to. I will never use any other printer and will recommend you to all my friends.